Scott Mathems
16 minutes ago
Fast professional service.
Brett Shoemaker
a week ago
Purchased a car for my 17yr old son! Robert in Sales was great and very responsive. Alex in finance was also very knowledgeable and helpful. Even the New Car Sales Manager, Juan, came to visit with us before we left to make sure we had a great experience. We'll be back for service!
Charles Portier
a week ago
Prompt professional customer service
Anthony Yim
10 hours ago
Great service. Jerry made the process very smooth and seamless
John Miller
2 weeks ago
Angel went above and beyond to help us out. We only had a short window where both my wife and I could both be there due to work and he came in on his time off to makes sure we were taken care of. Thank you Angel!!!
Alyssa Whitty
2 weeks ago
I came for one car, left with a better car and a better deal! The team were accommodating and I’ll be going back for other purchases
Kennie Aguero
2 weeks ago
I have never been let down by this KIA dealership! I will continue to do business with them for repairs and car purchase
Tiffany Cortez
2 weeks ago
Went in wanting the Telluride and left more than happy with the Sorrento! Aimet was to the point, professional, and very helpful through the whole process. Jessica in financing was amazing as well. Customer service was 10/10! Very happy with my experience and how patient everyone was. They kept having issues with the internet but thankfully with it going in and out (most likely due to the weather), they were still able to get us out quickly and efficiently. Very happy we chose the ft bend dealership!
Adam Van Demark
2 weeks ago
Jerry always goes above and beyond to make sure you’re taken care of. From start to finish, he was professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, kept me informed throughout the entire process, and genuinely cared about making sure I had a great experience. It’s hard to find customer service like this these days. If you’re looking for someone who is honest, attentive, and willing to go the extra mile, ask for Jerry. I highly recommend working with him!
Jensen MacLeod
2 weeks ago
Quick and reliable service with kind people!
Bill Norman
2 weeks ago
Fort Bend Kia got my engine replaced in record time, brought in on a Friday, by the next Thursday, got the call from my service rep the car was ready. Only problem was the automated phone system did not give option for message to service rep, only saying no service appointments were available. But, cannot say enough good about my service rep Miguel and the tech doing the mechanical work. Thank you.
Hayden Morris
Edited a week ago
Great service. Danny never disappoints. We left the car a few hours later all good. Great service from a great dealer
David Dick
Edited a week ago
Great Service Department
John Cotton
Edited 2 weeks ago
Service was great
Mik J
Edited a week ago
This is the BEST experience I have in years! Our Service Professional, Jerry is personable, professional, kind and extremely thorough. I will recommend her to everyone! Our vehicle is beautiful!! First Class!
Shayla Scott
Edited 6 days ago
Shottenkirk Fort Bend Kia has the best customer service, both service and sales. They are attentive and informative, prioritizing the customer every step of the journey.
Blanca Braden
Edited 2 weeks ago
Luis and Jerry answered my questions with care and a smile. They update me as time goes by. My car is always serviced professionally. I enjoy the waiting room, there is coffee and water and I bring a book and enjoy watching the TV entertainment . Thank you!
Silvia Rodriguez
Edited 6 days ago
Very friendly
Dr. Reba Hill
Edited 2 days ago
Jerry is da man! He’s the only technician who services my car. The courteous and professional manner that he has is excellent! Jerry makes sure I get top notch service whenever I bring my car in. He deserves a raise because great customer service is in his bones!
Vicki Williams
Edited 3 weeks ago
Thanks to Joe Flores. Appreciate your informative and prompt service.
